PRIVACY POLICY

1. Introduction

Redline Detail (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, book a mobile detailing appointment, or interact with our advertising.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use the site.

2. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, vehicle year/make/model, service address, ZIP code, preferred appointment date and time, and any notes you include when requesting a quote or booking a detail.

We also collect information automatically when you browse the site, including your IP address, browser type, device information, pages visited, and referring website. This helps us understand how visitors use the site and improve our marketing.

3. How We Use Your Information

• To schedule, confirm, and perform mobile detailing services.
• To communicate with you about appointments, quotes, and follow-ups.
• To improve our website, services, and customer experience.
• To show relevant advertisements on platforms such as Google, Meta, and Instagram.
• To measure the performance of our advertising and website.
• To comply with legal obligations and protect our rights.

4. Advertising & Cookies

We use online advertising services, including Google Ads and Meta advertising, to reach potential customers. These services may use cookies, pixels, and similar technologies to show ads based on your interests and to measure results.

Specifically, we use Google Ads conversion measurement on this website. When you arrive from a Google ad, Google's tag records that visit and whether you later took an action we measure — starting a booking, engaging with our quote request form, or tapping our phone number. The information collected for this purpose includes your device and browser information, IP address, pages visited, and a Google advertising click identifier. We do not send your name, email address, or phone number to Google for advertising purposes. You can read how Google uses information from sites that use its services.

Where the law requires it — including the European Economic Area, the United Kingdom, Switzerland and Quebec — we ask for your consent before advertising cookies are used, and advertising signals stay switched off until you accept. You can change or withdraw your choice at any time using the Cookie settings link at the bottom of every page. Visitors elsewhere are measured by default and can opt out using the tools below.

You can opt out of personalized advertising through your device or browser settings, or via industry opt-out tools such as Google Ads Settings, Meta Ad Preferences, and the Digital Advertising Alliance opt-out page.

5. How We Share Information

We do not sell your personal information. We share information only with trusted service providers who help us operate the business, such as our booking and customer-management platform (Urable), website hosting, analytics, and advertising partners. These providers are contractually required to protect your information and use it only for the services they provide to us.

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices & Rights

You may request access to, correction of, or deletion of your personal information by contacting us. If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA), including the right to know what personal information we collect, the right to delete it, and the right to opt out of its sale or sharing. We do not sell personal information.

8. Third-Party Links

Our website may contain links to third-party websites, such as our Urable booking page, Instagram profile, or Google reviews. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. Continued use of the site after changes means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us:

• Email: rredlinedetail@gmail.com
• Phone: (818) 425-5479
• Business: Redline Detail